That's an easy one. Three!
We rolled out this morning hoping we wouldn't have to return, but knowing there was a pretty good chance we would. Our agenda for today was two-fold: fix the TV mess and get a hitch so we could giddyup. Turns out the hitch was the least of our worries. Once we had a chance to consult with experts and really look the situation over, the solution was a breeze. We flipped our existing hitch receiver over and it worked like a charm. The TV situation, however, was another story.
The three TVs we have on board just weren't working like they should. We were willing to chalk a little bit up to operator error. But, as prior Winnie owners, we are very familiar with how the system should work. So, the dealer assigned a certified tech to check everything out. And, check he did! We were very impressed. He went straight to work and stepped through the problems as we showed him what was going on. He knew exactly how things were supposed to work and methodically worked through the entire audio-visual system on our coach. He inspired tremendous confidence as it was very obvious he knew what he was doing. Three hours later he had the problems diagnosed. The good folks in Forest City had miswired two TV cable connections and failed to make the third. Two hours later he had everything repaired and put back together. But, there for awhile our new rolling home was in a state of shambles. There were cables everywhere! With the job complete, our confident tech stepped us through a very thorough orientation of our entertainment system. Then he asked what else he could do for us. All we could say was "Thank You." Yes, we were very happy campers.
In fact, we cannot say enough good things about our dealer. This relationship that was initiated with an email has been anything but cold. Everyone - and we mean everyone - we've dealt with has been professional, courteous and knowledgeable. They "got it" that we are fulltimers, and did their very best to keep our inconvenience to a minimum. Except for the part where we wrote a great big check, the entire experience has been very pleasant. Here on our blog we tell it like it is. And, we enthusiastically recommend McGeorge Rolling Hills RV Center in Ashland, VA to anyone searching for a new or used rig. If you come here, ask for Taz. And, tell him Paul and Mary sent you. We drove nearly 400 miles out of our way, and he - and everyone at McGeorge - definitely made it worth our while.
With our TV worries behind us and our bikes and tow bar on board we were ready to roll. Because it was too late in the day to really get anywhere, we opted to return to the KOA for a restful night and get ready to roll first thing tomorrow. On the way back to "kamp" we made our first major investment in diesel fuel. Paul pulled the big moose into the truck lanes like a pro. Those diesel truck pumps fill fast!
So, here we sit, in the same site we left this morning. We can't wait to hook the squirrel up to this big moose and get out on the open road at last. We have a reservation in a week, and that park is 1,000 miles from here. It's definitely time to get going.
We'll keep you posted.


4 comments:
It's done, it's ready, You're anxious LET'S GET GOING! I can't wait to follow along with the blog. Have a great time, safe travels.
Hurray!!On the road again...hey, somebody should write a song?
Finally, you'll be on your way. Happy and safe travels in Big Bull. I look forward to reading much more about your new living arrangements.
Yeah!!! I can appreciate your relief on working with a Technician who obviously knows what he's doing, and is willing to go the extra mile. And dealership personnel can make all the difference in a purchase experience. I'm glad this was such a great experience for you.
I'd like to ask you a question, though . . . totally unrelated. I know you guys do some geocaching -- what kind of GPS do you use, and does it work well for that purpose. We're shopping, and would like to get into geocaching, as well as have a GPS as an aid while travelling (although I'm much more a fan of traditional maps!), and we're trying to figure out what will work best for us.
Thanks in advance for any advice you can share!
Marci
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