Last night's forecast called for temps to dip below freezing, so we played it safe and dropped our water line. That's no big deal, of course. With plenty of fresh water in our tank, we simply flipped on the water pump. About 20 minutes later we heard the pump kick on for a couple of seconds.
"That's the ice maker," we thought. About 20 minutes later we heard the pump kick on once again. Either we had just set a world record for ice making, or we had a leak somewhere. Our bet was on the latter. With no visible signs of leakage anywhere inside, we flipped off the pump and went to sleep on our wonderfully enhanced Sleep Number bed.
This morning, Paul stepped out into the cold and checked around outside. He spotted a puddle under our water heater. That sent us racing to our back closet. We removed a panel in the closet to reveal the back of the heater and a growing pool of water that was being fed by a steady drip from a cracked elbow connector.
Curses!
The total sum of space available to work on this project is about three cubic feet. With tools in hand, Paul contorted himself to work inside the hatbox-sized space. It didn't take long to determine that this job required the services of a double-jointed professional.
Calls to the local Winnebago dealer, Forest City and a totally booked mobile RV tech left us with a service appointment 30 minutes from here on Tuesday morning...and a still steadily dripping water heater.
Paul drained the heater and flipped the bypass switch as a temporary solution. We wouldn't have hot water, of course. But, we'd have all the cold water we needed and the dripping would stop. At least, it should have! With water steadily spewing out of the connector, we turned off the city water and drained the lines. With no water left in the coach, the leaking stopped.
With a dry moose, we were in for a really long weekend!
After a bit of searching online, I spotted a mobile tech that might just work. Paul dialed them up and the friendly voice on the other end said they'd have a tech on our doorstep by 4 PM.
Outstanding!
Just before the appointed hour, the very professional, knowledgeable, friendly and flexible tech arrived. In minutes he confirmed our diagnosis, replaced the faulty connector and reassembled the heater, informing us of how to do it ourselves in the future every step of the way. After testing to ensure all systems were go, he started the process to see if our refrigerator is under a recently announced recall. He even answered a question or two we had about our heat pump. With everything taken care of, he went on his merry way.
This little incident has taught us the value of running off our fresh water tank every now and then. Hearing our water pump gave us a valuable hint that something was up. Had we remained connected to city water for much longer we would have had a real mess on our hands!
With order restored in our rolling home, we're looking forward to sorting out who pays for what as the moose has just a few days remaining on his one-year factory warranty. That said, we are sooooo grateful to have hot water flowing once again. We didn't even have to go anywhere to make it happen. To top everything off, we have found a wonderful new partner in our rolling home improvement arsenal.
If you're ever in the Kansas City area and need an RV repair, call A-Z Mobile RV Service. (They don't do engines, but they do everything else.) You'll be glad you did!


8 comments:
A-Z Mobile RV Service are the ones that came to Garnett and fixed our Electrical issues! Very professional and took care of our problem quickly and the Tech even talked to Heartland to confirm the porblem. I'm glad your problem was fixed quickly!! See you soon!
It's wonderful to know about the mobile guys, they seem to know exactly what's wrong and you don't have to wait for appt at the dealers. I'm so glad you're up and fixed in record time.
glad all is well in your 'neck of the woods'..thank goodness for the mobile guy!!
HMMM Mobil service sounds good. Do they come on weekends too? Are they national, or just local to KC?
Glad you could get it fixed on site. We learned from our boating days to use the water pump as a way to check for leaks in the system.
We always run one day a week on the pump, even with full hookups, just to pressure check the all lines and attachments.
Do you know about rvservicereviews.com? PLEASE add your information about A-Z Mobile Service to the website - it is a GREAT resource that many RV'ers don't seem to know about. We use it any time we are looking for RV service in an unknown area, and add all of our RV service experiences (good and bad). Sure glad you were able to get help with your problem!
Laurie - Thanks much for the reminder of rvservicereviews.com. We hadn't looked at that site since we lived in the Bay Area. I couldn't find any place with good reviews, so I quit looking! I will add this to our bookmark list. And, hopefully we won't have to use it for a long time! I will definitely add a glowing review of A-Z!
Merikay - A-Z only serves the Kansas City area, I'm sorry to say...
Paul and Mary, I love that Roseanna Danna quote! I'm always saying it cause its so true. Too bad about your water heater but it sounds as though you got a good fix. I can't imagine it being that cold, being here on the coast of central California.
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